måndag 10 februari 2014

Taking advantage of the digital opportunities


I would like to give my reflections concerning an article I just took part of, called “The Year of the Paywall”[1] by Edmund Lee. The article focuses on how the newspaper industry finally is figuring out how to make a profit on the world wide web-phenomenon that has become a great part of in the everyday life for all of us. For the first time since 2003 the newspaper is increasing its revenue, thanks to the so called paywalls, which prevents the internet users to get access to certain articles without paying.

Seeing this development of paywalls from my perspective as a student, of course I somehow find it sad that the newspapers finally have figured out that it is a good idea to get paid not only from the declining numbers of printed copies of the newspapers, but also the digital versions, in order to create a profitable organization. However, above all I find it favorable that journalists can gain revenue on the intangible assets they manage to create. I have myself the last year paid a couple of newspaper sites in order to gain access to all of their digitally distributed articles. As long as the money I spend is used to create more and better articles in the future I am more than happy to pay. I rather have this development in the newspaper industry than a future with fewer articles with lacking quality distributed online.

Another thought of mine on the same subject goes to the music industry, another industry with mainly intangible assets, which also have had declining sales the past 15 years related to the inability to adjust to the changed market the digital era has created. I admit that it is tricky to gain money when practically every teenager is familiar with the concept of downloading, and have knowledge of different ways to listen to the music for free over internet. There have been created laws against downloading music, however I see a possibility for the industry to raise its revenue by using internet as an asset rather than seeing it as a threat.


In recent years we have observed possibilities for the music industry to in an effective way reach the costumer by offering services that will make the music more accessible and have better quality than any other option available. An example of a company that has managed to create an opportunity for the music industry to take advantage of the web is Spotify. By making the music more accessible to the user, the costumer has been given an alternative for downloading, and thereby created a way for the music industry to increase its declining revenue. The costumer can choose to pay to get rid of advertisement or to have access to the service on their mobile devices. This way Spotify has created a need for a product that the costumer previously did not know they had, which according to me is a great way to act in the business world. Because that is, after all, what the industry is all about; business. The leading forces of the industry just need some time to develop their way to think, in order to adjust and take advantage of the new possibilities the digital era creates.

References

[1] “The Year of the Paywall” by Edmund Lee
http://www.businessweek.com/articles/2013-11-14/2014-outlook-online-publishers-paywall-strategy
Retrieved 2014-02-05.

3 kommentarer:

  1. Den här kommentaren har tagits bort av skribenten.

    SvaraRadera
  2. I think that you raise many interesting questions regarding the intangible assets of todays newspapers. The old production-formulas where fixed and variable costs are the typical measurement instruments of reaching the correct pricing strategy are replaced by todays intangible assets that forces the corporations to think in new ways when it comes to revenue.

    And this is not unique just for the newspaper industry. I believe that every business area today are exposed to these kinds of questions. As an example, the airline companys have these issues. How to get paid for the service provided?

    Of course you can fly cheap with companys like RyanAir but the service provided are not even close to what you get when flying Lufthansa. And I believe we find the same problem in the newspaper industry. There will always be customers just trying to find the cheapest way to consume news.
    So for the newpaper publishers to reach longterm succes, how to do? Should they go out there, hunting these price-chasing customers? Or should they focus on other customer-segments that are ready to pay for quality, accessibility and convenience?

    Disregardless of what strategy the newspaper publishers choose one thing for sure. It´s not possible to hide from the competition. You must face it and communicate the value of the service you provide. Only then, I believe, the publishers can be succesful and profitable.

    SvaraRadera
  3. I think it’s interesting that you brought up Spotify as an example because they have really succeeded to create the need of their product, as you say. Spotify is something that I and very many others are willing to pay for. I think that in the future probably the magazines also will be able to create that sort of demand. If they do that there will presumably not be a problem to charge.

    SvaraRadera